Terms and Conditions

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
TEF Canada course return and refund policies typically range from 12 – 24 hours only, often requiring that minimal content (e.g., less than 25%) has been consumed, and refunds are usually processed within 1 to 60 days depending on the provider. Common policies include 30-day “how much have you access the content” windows, 7-day limits, or, platform fee charges may apply
How to Request a Refund
  • Platform Dashboard: Access “Purchase History” or “My Learning” on the website  and click “Request Refund or raise a support ticket”.
  • Email Support: Send a request to the designated support email (e.g., tefcanadaco@gmail.com or refund@tefcanada.co).
  • Helpdesk/Forms: Submit a ticket through the provider’s app or a Google form 
Common Restrictions
  • Content Consumption: Accessing too much material, such as >25% or downloading materials, can void the guarantee.
  • Time Constraints: Requests made after a certain period (e.g., 7–45 days) are often rejected.
  • Replicating Content: if found replicating the content therefore the refund policy will get void and strict action may be taken against person and will be filed online complain. 
  • Accessing more then one user: if found access more then one user simultaneously or different device login then the no refund and immediate action will be taken like “blocking of account” and no further access will granted regardless strict action may be taken against person and will be filed online complain. 
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